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Business Process Outsourcing
Experience certainty for your outsourcing services with TRIUM BPO

As most organizations today value the merit of staying “lean and fit “they are increasingly looking at outsourcing non-core operations. Adopting this approach allows them to focus on their core competencies and respond with agility to the ever-changing market and business needs.

We study your business processes and identify how we can provide innovative solutions that will best fit your business needs and address the challenges you may face.

Boosting your bottom line through automation, productivity arbitrage and wage cost arbitrage leveraging our existing talent pool and industry experience to become part of your think tank building agility across your organization through strategic initiatives that adapt to accelerating market trends.

Helping you reach out to clients through innovative go-to-market strategies, reducing time-to-market by creating new go-to-market strategies.

Our robust and mature processes coupled with technical and functional expertise in several industry verticals have placed us at the forefront of providing best-in-class services for the following industries: -

Banking & Financial Services
Our expertise helps you manage risk, comply with regulations, enhance product features and manage business transformation challenges — all while reducing costs.

Our offerings cover a spectrum of processes across the Life, Property and Casualty, Retirement Services and Annuities value chain.

Life Sciences
The largest global pharmaceutical and life sciences companies depend on us for competitive intelligence reporting, clinical trial design, and sales and brand analytics.

Seven of the top 10 U.S. health plans partner with us because of our industry experience, coupled with our BPO and IT expertise.

Travel & Transportation
A wide range of solutions, delivered by industry experts, and customized to your specific business needs.

Energy & Utilities
With our global delivery network and deep expertise in energy and utilities, you’ll see major operational improvements across your entire value chain.

Retail & Consumer Packaged goods
A wide range of solutions, delivered by industry experts, and customized to your specific business needs.

Communication & Technology
With IT-enabled BPO solutions designed for your needs, you can manage orders, revenue, customer support and service operations more effectively and efficiently.
Our cross-industry or horizontal functions spectrum includes the following: -
Finance & Account
Human Capital Management
Supply Chain Management
To help our customers achieve new levels of efficiency, TRIUM BPO offers innovative and flexible business models, platform-based services and transformational outsourcing.

Platform-Based Services
TRIUM Platform BPO Solutions bring a range of horizontal offerings based on a pre-configured platform built on best-in-class processes, industry frameworks, best practices and technology that helps deliver transformational business value to customers.

Transformational Outsourcing
We offer a full lifecycle of services including consulting, application development and maintenance, implementation services and IT Infrastructure Services to help you achieve your organization’s strategic vision. Our expertise lies in our capability to carry out the following:
Use the right tools and techniques to achieve significant savings through business process improvement. Identify custom innovative transition and rollout models including a “BPO-LED Transformation” to minimize fiscal impact. Use Platform approach to standardize business processes and pre-configured applications and tools. Deliver outsourced processes in a global delivery framework.

Up to 30% reduction in total cost of operations as we facilitate the business transformation process

Our ability to provide full services play uniquely positions TRIUM to undertake system and process rationalization helping you avail the following benefits: -
Global Standards:
Best-of-breed processes by leveraging our intellectual property built over the years-practices, platforms and tools.

Hosted software platform that will reduce expenditure on fixed investments, upfront investments and maintenance cost and “Experience Certainty” round the clock through our Global Network Delivery Model